Sets out the composition, mandate, functions and operating procedures of the Advisory Board, Folia's strategic oversight body.

Defines the role, composition and activities of the Technical Committee, responsible for scientific and methodological advisory to the scheme.

Describes Folia's internal monitoring system, including oversight of certification bodies, periodic audits and follow-up actions.

Sets out procedures for receiving, assessing and resolving complaints submitted by operators, certification bodies and third parties.

Defines the classification (Critical, Major, Minor) and the procedures for managing non-conformities identified in respect of operators.

Governs identification, disclosure and management of conflicts of interest for all individuals involved in the certification scheme.

Provides a safe and confidential reporting channel for breaches of law or internal policy, in compliance with EU Directive 2019/1937.

Declaration form for Folia staff, management and governance body members to disclose actual or potential conflicts of interest.

Form to be submitted by certification bodies to certify the absence of conflicts of interest prior to commencing audit activities.